Clinic Coordinator

Aegis Treatment Centers

Job Description

Assist the clinic manager with the day-to-day operationsof the clinic, as it relates to the patients, staff members and thefacility. Maintain professional relationships with patientsbased on mutual trust and respect and in accordanceto the provisions of the Aegis Code of Ethics, and Patient Bill of Rights. Observe the proper chain of command by followinginstructions from and reporting to the Clinic Manager. Report inappropriate behavior and misconduct ofother staff members to the Clinic Manager, CorporateCompliance Officer, Corporate Counsel, and / or Corporate Directors asappropriate according to the situation. 5. Assist the ClinicManager with the training and supervision of clinic staff members, as detailedintherelevant training curriculums and literature.
Providesubordinate staff members with direction and feedback in full detail and on aregular ongoing basis. When necessarydocument such interactions to allow the Clinic Manager to hold the staff member accountable. 7. Assist theClinic Manager with the oversight of the front office staff and activities,especially as it relates to customer service,scheduling of patients, collection of fees, handling of funds, verification of eligibility, processing of billing, data entry (e.g., Cal OMS),etc. 8. Assist theClinic Manager with the oversight of the back office and lab staff andactivities, especially as it relates to admissions /intakes of patients, medical examinations, discharges, completion of documentation (e.g., super bills, etc.), handling of UA screening,blood-work, and BAs. 9. Assist theClinic Manager with the oversight of the dispensary and management ofmedication inventory, especially as itrelates to daily / monthly / annual reconciliations of medications, the ordering and dispensing of medication, handling of take homes,handling of returned medication, and courtesy doses. 10. Assist theClinic Manager with the oversight of counselors and clinical services,especially as it relates to assignment ofpatients and adjustment of caseloads, review of patient documentation (for compliance and accuracy), review of PHASE reports (e.g., UA, etc.)and the implementation of Clinical Risk Management andRelapse Prevention policies, participation in case conferences, peer reviews and fair hearings, implementation of clinical training andmedical lectures. 11. Assist theClinic Manager with HR management, especially as it relates to the CaliforniaLabor code, time tracking and attendance, employee relations, processing ofcompensation and benefits, performance reviews, reviewsof licensure and certification, correction action plans, disciplinary actions,bonuses, as well as attending staff meetings. 12. Assist theClinic Manager with efforts to improve customer services, especially as itrelates to the development of alocal PAAG, Keys to Recovery support groups, handling of financial aidrequests, etc. 13. Assist theClinic Manager with the community relations and outreach related activities,especially as it relates to attendance ofproviders meetings, conducting of presentations and open houses, meetings with local government and providers, etc. 14. Assist theClinic Manager with the maintenance of the clinic and management of thefacility, especially as it relates tocompliance with Cal OSHA, daily inspections of the facility, removal of all obstacles or hazards, conducting of mandatory audits, inspections,drills and training of staff, oversight of utility andservices contractors (e.g., landscaping, janitorial). 15. Assist theClinic Manager with the development of clinic annual and quarterly plans forperformance improvement, aswell as annual budgets. Participate with the Clinic Manager with theirdiscussions with Department Directorsregarding the clinic’s goals and objectives. In addition, assist the Clinic Manager with the implementation of the plan, as well as follow-up,progress reports, and outcome measuring.

Position Requirements
Possess a degree, license, certification or equivalent clinical experience and training appropriate for below-mentioned requirements and responsibilities. Must have no history of licensure revocation. Have management experience, and/or management and supervisory skills, preferably in the Drug Rehabilitation and/or Behavioral/Mental Health fields. Such skills should include: Good social skills, communication skills, professional demeanor, and leadership. Good organization skills (e.g., follow-up and follow-through, and time management). Proficiency in Microsoft Office Suite. Reliable transportation arrangements.

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