START Treatment & Recovery Centers
Position Summary: Under the general supervision of the Director of Nursing, the Nurse Manager administrates and supervises nursing services, including medication dispensing and medical visits, across borough clinics. Responsibilities include ensuring that regulatory compliance, fiscal accountability, productivity and quality standards are maintained. Promotes and restores patients’ health by directing and developing staff; collaborating with providers and multidisciplinary professional staff.
Responsibilities
Staff Supervision and Scheduling
Performs all duties inherent in a managerial role, including but not limited to, recruitment, onboarding, training, regular supervision, coaching, career development, performance management, annual appraisals, team meetings, maintenance of licensure. Develops the monthly nursing schedule, including handling requests for time-off and arranging coverage for call-outs. Schedules and assigns Nurses to deliver orientation and education sessions in each clinic. Ensures Nurses participate in interdisciplinary collaboration between the medical and behavioral health teams.
Continuous Improvement
Supports development of new policies and procedures and identifies improvements to existing policies and procedures. Ensures consistency in practice and protocols across clinics. Trains Nurses on new/changed clinical practices across clinics.
Quality and Compliance Assurance
Assumes responsibility for preparation, accuracy and timelines of all daily, weekly and monthly reports. Reports any deviation from dispensing and medication accountability procedures immediately to CMU (or Mid-level provider) and Director of Nursing. Review any Incident, Medication Error and Discrepancy/Exception Reports for accuracy. Collaborate with stakeholders to develop and implement Corrective Action Plans, and complete Exception Logs. Responsible for regular maintenance and inspection of medical and dispensary equipment such as emergency medical kits, First Aid kits, Defibrillator(s), Oxygen tanks, etc. Responsible for monthly review of logs such as medication expiration logs, refrigerator logs. Ensures appropriate clinical care by auditing clinical documentation in the medical record system.
Other
Works with clinical team members to plan and facilitate emergency preparedness drills; drafts and submit after action reports. Participates, if assigned, in agency’s standing Committees such as Health & Safety or Continuous Quality Improvement. Communicates proactively, openly and constructively with management and non-management colleagues. Perform any other duties as assigned by the Director of Nursing
Qualifications
Current New York State Registered Nurse Licensure Bachelor’s degree in a registered nursing program required; Master’s Degree preferred. Three (3) years’ experience required in a substance abuse treatment setting. Minimum of one (1) year managerial experience. Phlebotomy and BLS certifications and proficiency. Competent in Microsoft Office suite (Outlook, Excel, Word, PowerPoint). Excellent verbal and written communication skills. Bilingual in Spanish is a plus. Must travel frequently between clinics within assigned Borough. Cross-Borough travel may be required for meetings and coverage. Ability to work after hours and some weekends, as necessary. Must demonstrate exemplary leadership, management, and customer service skills. Within 3 months after hire, must be competent (successfully passing post-training) in use of the agency’s software including, but not limited to, Performance Manager, DOC Records, and e-mail system, as well as electronic medical and health records.
Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position which are reviewed on each individual case.
While performing the responsibilities of the role, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
