Provider Advocate

Position Description

We believe that well-being is a pursuit and that nature has the ability to empower our health now and in the future. This past decade has seen a powerful shift in the way we define healthy living. From greater access to naturally-grown, organic foods, to the awareness of the dangers in overly-processed, chemically-dependent products, communities everywhere are rediscovering what it means to live well. Surterra Texas believes that this push for safe, natural ingredients should not stop at the grocery store, and we are focused on transforming the way people take control of their health. Our mission is to provide the purest, safest, medical cannabis-based products that can make a positive impact in our society’s journey for health and wellness.
Surterra Texas’ Physician Advocacy team is tasked with a challenging, yet influential task: drive awareness and adoption of industry-leading Surterra Wellness products with physicians to enable access for patients across communities. Physicians are the key influencer in patients’ journey for health and wellness, and our Physician Advocacy team seeks to provide knowledge, education and engagement to a wide range of medical professionals who are generalists and specialists. Medical cannabis is a new frontier, and there are significant opportunities to educate physicians and patients. We need passionate people who can embrace their role as a change agent and sign up to a purposeful journey with us!
The Provider Advocate is a seasoned pharmaceutical sales professional who will help lead healthcare provider advocacy and sales efforts across Texas, driving revenue, awareness, and provider and patient education in Texas’ emerging medical cannabis market. Surterra Texas is looking for a sales expert who will help pioneer Texas’ medical cannabis program on behalf of the Surterra Wellness brand. The Provider Advocate will collaborate with the President of Texas and other members of the Provider Advocacy team to assist in the development and execution of state-wide strategic and tactical goals that will promote revenue growth and awareness for the company.

Core Job Duties And Responsibilities
Pioneer the physician and patient markets in Texas’ emerging medical cannabis program, which is focused on providing relief for a number of conditions, including epilepsy, neurological disorders, terminal cancer, autism, and disabilities. Build physician accounts through targeted in-person meetings and presentations to the Texas medical community. Educate targeted segments of the Texas medical community on the key benefits, proper treatments and responsible use of low-THC medical cannabis. Establish a network of passionate recommending physicians to enable patients and patient families to safely and responsibly access necessary resources. Provide presentations and informational meetings to interested physicians, patients, and community groups to build greater understanding among key Texas stakeholders. Collaborate with other Surterra teams to build learnings on the physician and patient marketplace to help facilitate state-by- state expansion of Surterra Wellness’ efforts. Develop strong relationships and rapport with the Texas physician community, centered around growing greater understanding of low-THC cannabis treatments, usage benefits, and the legal environment in Texas. Analyze target physician populations by running reports and determining key account development. Facilitate the signing up of physicians into Texas’ Compassionate Use Registry to increase patient access to qualified medical advice. Provide product information and literature that helps persuade targeted physicians to recommend low-THC cannabis products. Help lead expansion of Texas’ Provider Advocacy team as the patient market continues to develop. Work with Surterra’s advocacy and marketing teams to develop deeper customer education and brand strategies. Keep the President of Texas informed of market progress by submitting activity and results reports, such as call reports, weekly work plans, and monthly and annual territory analyses. Maintain timely and accurate information entry into the Surterra Wellness Salesforce.com CRM system. Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommend modification or expansion in product development, service, and marketing by evaluating results and competitive developments. Resolve physician concerns by investigating issues, developing solutions, preparing reports, making recommendations to the operational team. Provide historical records by maintaining records on area and customer sales.
Job Skills And Requirements
Proven pharmaceutical sales experience (minimum 3 years) with demonstrated success and a track record of growing sales. Specific experience working with neurologists is strongly preferred. Experience in marketing products to board-certified specialists. BS in relevant field. Accurate and regular data-entry and record keeping, including timely and accurate entry into Surterra’s Salesforce.com CRM system. Technical proficiency in MS Office, excellent communication skills, negotiation and sales skills, highly motivated and target driven with a proven track record in sales, strong organizational and time management skills. A passion for plant-based alternative therapies. Familiarity with reporting, databases, statistics, product lines and medical issues. Extensive travel as necessary (some overnights and weekends are required). Residence within the current geography or willingness to relocate to the current geography is required. Ability to work in a fast-paced, changing, and challenging environment. Analytically and communicatively intelligent. Ability to focus simultaneously on short- and long-term goals; ability to identify problems quickly. Knowledge of customer service, inventory management (including software) and regulatory compliance. Strong attention to detail, organizational skills and time management abilities. Ability to pass a background check, including drug testing, to be registered as an employee of a licensed organization in Texas. Comfort with security protocols, including video monitoring and employee tracking.
Physical Requirements
Must be able to drive within Texas up to 75% of the time. Must be able to remain in a stationary position up to 75% of the time. Must be able to constantly operate a computer and other office productivity equipment. Must be able to communicate frequently with other employees and customers, and must be able to convey accurate information in these situations. Must be able to lift 20-50 pounds as needed. Must be able to move safely over uneven terrain or in confined spaces. Must be able to perform various physical activities, including lifting, standing, and squatting. Must be able to work in extreme weather. Must be able to wear personal protective gear from time-to-time.