The primary role of the Director of Nursing is to integrate, plan, organize, develop and direct the overall operation of Nursing Services, and Medical Assistant (MA) Services in all integrated clinics that are a program of the HealthRIGHT360. This will be done in accordance with current federal, state, and local standards, guidelines, and regulations that govern HR360 to ensure that the highest degree of quality care is maintained and standardized at all times. The Director of Nursing will play a key role in furthering team based care, integration and coordination of care across disciplines and service areas, staff training and professional development, and quality improvement activities.
Leads Strategic Planning for Nurse and MA services. Uses innovative approaches to build and engage and creative Nurse and MA workforce that is prepared to meet ongoing needs of growing homeless and marginalized populations that are served by HealthRIGHT 360 clinics. Leads and equips Nurse and MA teams to navigate changing healthcare delivery models by creating infrastructure to meet quality outcomes. Oversee, coach, and encourage ongoing quality assurance and quality improvement program for Nurse and MA services. Ensures the quality of care of Nurse and MA services. This includes oversight of Nurse and MA policies and procedures, onboarding procedures, ongoing training needs, credentialing and privileging, competency assessment and review, in-service teaching and training, and peer review to ensure a well-educated department. Champions Patient Centered Health Home philosophy. Encourages integration across various service lines through Nurse and MA services and its standardization. Act as liaison between Nurse and MA Services and the community at large. Oversees the development and implementation of evidence based staffing ratios that utilize every staff member to the highest degree of licensure and scope of practice. May lead the development, implementation, and maintenance of a high-quality teaching facility of student rotations for RN and MA and other ancillary students as appropriate. Nurse – MA staff members. Ensures all Nurse and MA staff members are practicing within scope of practice in accordance with the State of California. Encourages Nurse and MA roles in leadership of Integrated Health Care. Ability to work clinically as a Nurse as needed and as desired. Maintains EHR core competencies. -Review and disposition the complaints and grievances made or filed by patients or staff regarding the Nurse or MA services. Oversight of cross-site laboratory and dispensary systems, in collaboration with the Clinic Operations teams and under the supervision of the Deputy Medical Officer.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education and Experience
Registered Nurse, currently licensed in the State of California with a minimum of a Bachelor of Science (BSN) degree from an accredited college or university. Minimum two (2) years’ experience as a supervisor in a community health center, hospital, long-term care facility, or other related health care facility. Minimum three (3) years’ experience as an RN, preferred in ambulatory care, public or community health experience. Certification in Basic Life Support (CPR). Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to skilled nursing care.
Experience working with homeless, LGBTQ, and criminal justice populations. Experience and understanding of Federally Qualified Health Center and regulations. Experience and strong foundation in Quality Improvement. Bi-lingual in Spanish.
Must not be on active parole or probation
Culturally competent and able to work with a diverse populationStrong proficiency with Microsoft Office applications, specifically Word Outlook and internet applicationsExperience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency
Skills and Abilities
Demonstrated ability to prioritize multiple important tasks and meet deadlines in a fast-paced environmentAbility to enter data into various electronic systems while maintaining the integrity and accuracy of the dataProfessionalism, punctuality, flexibility and reliability are imperativeExcellent verbal, written, and interpersonal skillsIntegrity to handle sensitive information in a confidential mannerAction orientedStrong problem-solving skillsExcellent organization skills and ability to multitask and juggle multiple prioritiesOutstanding ability to follow-through with tasksAbility to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibilityStrong initiative and enthusiasm and willingness to pitch in whenever neededAble to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizationsAble to work within a frequently changing project scope while maintaining overall direction and structured priorities Ability to develop teams and engage staff in clinic or quality goals.
Experience delivering gender-responsive and trauma-informed careKnowledge of co-occurring disorders and trauma informed treatment
Knowledge of Clinical documentation (treatment plans, progress notes etc.)
Experience working with criminal justice population
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HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
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Type: Salary/ Exempt
Agency: HealthRIGHT 360
Benefits: HealthRight 360 offers a competitive benefits package.
City: San Francisco