For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.
The Pharmacy Technician under the direct supervision of a licensed pharmacist accurately and timely fills patient’s prescriptions and will work in partnership and joint accountability with other team members to achieve Neighborcare Health’s Mission, Guiding Principles and Goals
This is a full-time position based out of our Rainier Beach clinic with a schedule of Monday-Friday 8:30am-5:00pm. This role will primarily work at our Rainier Beach Clinic, and support Columbia City Clinic (2 miles up the road) about once a week and very occasionally at Pike Place.
Perform tasks under pharmacist’s supervision such as obtaining individual pre-packaged, labeled medications for prescriptions and stock bottles for prescription filling. Count and pour from stock bottles for individual prescriptions; Transcribe prescription information into computer; Review patient profile to retrieve specific information. Handle cash drawer; responsible for daily deposits and reconciliation; Place, receive, unpack and store drug orders; File and retrieve pharmacy records. Maintain assigned work areas and equipment in clean and orderly condition; Hand out refills and receive payments from patients. Reconstitute original form of medication previously altered for preservation and storage by adding specific quantities of distilled water requiring no calculation-accuracy checked and initialed by a pharmacist. Answers non-pharmacist’s related phone calls to/from patients requesting refill of a prescription; Assist in the maintenance of clinic dispensary; Work with all patient assistance programs Problem solve billing issues and concerns with both patients and Neighborcare Health’s patient accounts/finance departments; Oversight of changes in “Facts and Comparison” book from the Board of Pharmacy. Train locums and fill-in pharmacy staff; Process insurance claims; Able to interpret written prescriptions, perform pharmacy calculations, and maintain efficiency and accuracy. Strong interpersonal and people skills; and be a team player who promotes a positive team environment; Act as a patient advocate by ensuring that the patient’s prescribed drug therapy is followed as prescribed. Coordinate patients’ prescribed pharmacy care with their healthcare providers to ensure that drug therapy is successful; Report all drug adverse events to pharmacist; Perform all tasks in a safe manner that is consistent with corporate policies as well as state and federal laws; Triage phone calls to appropriate department.
Required: High school diploma or equivalency.
Required: Active Pharmacy Technician license with the State of Washington by date of hire
Required: 1-2 years’ experience in an out-patient setting.
Key Skills, Knowledge & Abilities
Knowledge of and skill in the use of personal computers with the ability to learn and use company software programs. Ability to communicate effectively and respectfully with people of varied racial, educational and socio-economic backgrounds, as well as individuals with disabilities and contagious diseases. Ability to handle highly confidential and sensitive patient information and comply with HIPAA/Confidentiality policies and procedures. Ability to follow written and verbal directions and to complete assigned tasks. Ability to be detail oriented, organized, a multi-tasker, problem solver and have excellent follow-through. Ability to read, write and communicate in English and understand basic math. Ability to learn from directions, observations and mistakes; and apply procedures using good judgment. Self-motivated and able to work independently or as part of a team; ability to interact appropriately with co-workers and patients. Ability to remain calm and professional when faced with difficult situations and or emergencies. Ability to type a minimum of 30 wpm. Ability to maintain predictable, reliable and timely attendance. Strong time management skills. Ability to provide good customer service through compassion and efficiency.
Neighborcare offers competitive pay, health benefits package, retirement plan, Paid Time Off, holiday pay, and more!