BOH Clerk - Gilbert

Role details

Back of House Clerk

Reports to: Store Manager

FLSA Status: Non-Exempt

Department: Retail

Position Summary:

The Back of House (BOH) clerk oversees the stockroom and warehouse operations, ensures efficient and organized inventory management, and supports the front-of-house retail team. This role involves supervising a team, managing stock levels, and maintaining store standards to support optimal store performance and customer satisfaction.

Responsibilities:

• Daily tasks: The exact work you do.
• Team Leadership: Supervise and motivate the BOH team, including stock associates and other support staff. Provide training, guidance, and performance feedback to ensure effective team operations.
• Inventory Management: Oversee the receipt, storage, and organization of inventory. Ensure accurate stock counts, manage stock replenishment, and coordinate inventory audits.
• Order Fulfillment: Manage the process for processing online and in-store orders. Ensure timely and accurate order picking, packing, and shipping.
• Stockroom Organization: Maintain an organized and clean stockroom and storage areas. Implement efficient processes for stock retrieval and manage stock rotation to reduce obsolescence.
• Vendor Relations: Coordinate with suppliers and vendors to ensure timely delivery of goods and resolve any shipment discrepancies or issues.
• Health & Safety: Ensure compliance with health and safety regulations, including proper merchandise handling and adherence to safety protocols.
• Problem-Solving: Address and resolve any operational issues, including stock discrepancies, equipment malfunctions, and staffing concerns.
• Collaboration: Work closely with the front-of-house team to support sales efforts, manage product displays, and address any customer or operational needs that impact store performance.

Goals: The results you must reach.

• Improving inventory stock on the sales floor.
• Improving the inventory receiving process and timelines
• Improve aging inventory stock, and ensure inventory levels are appropriate for the location.

Supervisory Responsibilities:

• None

Qualifications:

• 6 + months in the cannabis industry
• Minimum of 2 years of experience in a retail environment
• Product knowledge (preferred but not required)
• Must be 21+ and possess (or be able to obtain) an Arizona Facility Agent Card

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment:

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement: Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

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