Verified official opening
Supervisor, Retail
Skymint · White Cloud, MI. TWS checked this against the employer’s official recruiting source; the employer remains the final authority.
Quick read
What this posting mentions
These signals come from the employer’s posting. They are not extra requirements invented by TWS.
Role details
Reporting to the Store Leader, as Retail Supervisor you will grow the Skymint brand by delivering extraordinary service and bringing to life a distinctive cannabis experience for our guests. This includes directing the store team to exceed established goals of optimizing the guest experience, achieving operational goals, developing talent, increasing productivity and ensuring compliance with all local, state or agency regulatory compliance expectations. Responsibilities (including but not limited to) • Perform inventory audits, physical inventories, proper receiving and destruction. • Lead teams efficiently and ensure excellence in performance and guest service.
• Ensure cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, reconciliation and escalation of discrepancies. • Maintain the safety and security of all guests and team members. • Partner with cross-functional teams to communicate all relevant store needs. • Ensure team focuses on superior guest service and upholds a positive reputation of the company. • Responsible for reviewing SOP’s and assuring that any changes are communicated to employees. • In partnership with the leadership team oversee daily sales floor activities, ensuring smooth and efficient operations through observation and coaching.
• Support marketing and promotions by ensuring visual excellence through product placement, closing standards, and implementation of seasonal direction. • Foster and maintain a positive work environment. Qualifications • 2-3 years of experience in retail, guest service or hospitality • Ability to lead and motivate a sales-focused team • Excellent interpersonal and guest service skills • Strong written, verbal and group communication skills • Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business • Physical requirements- Ability to walk or maneuver and be on feet for 8-10 hours a day and the ability to lift 30lbs.
• Proficient in Microsoft Suite • Cross functional collaborator, as well as independently motivated Preferred Qualifications • 1-2 years of supervisor/management experience in retail, customer service or hospitality • Previous cannabis industry experience • Experience in a heavily regulated environment
Where this role fits.
TWS groups this opening under Cannabis management. The employer posting is the authority for this specific job; the guidance below is here to help you understand the broader path and prepare for similar work.
Useful things to understand
- Facility / store compliance
- Cannabis inventory controls
- Scheduling, labor and operating metrics
Working in Michigan? There isn't a general individual worker license.
Michigan's Cannabis Regulatory Agency says individual employees at licensed facilities generally are not individually licensed. The licensed business is responsible for required employee background checks and other employment screening.
Do not pay for a generic 'Michigan cannabis worker license' just because a training site says you need one. Check the CRA and the actual employer's requirements for the job you want.
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Source: Skymint official posting ↗. Last verified Nov 9, 2026. Openings can change; confirm the latest details on the employer site before applying.
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Explore TWS guides and tools for this kind of work. Follow the employer’s posting for its requirements.
