Budtender - Scottsdale

Role details

Position Summary: The Budtender is responsible for delivering an outstanding customer experience while educating consumers about cannabis products. This role supports the day-to-day operations of the dispensary, from order fulfillment to compliance documentation, all while promoting a welcoming and professional environment.

Responsibilities: • Must be able to greet and check in consumers, verify their status, and report allotments in the POS system.

• Responsible for providing cannabis education and guidance to customers.
• Must assist customers in selecting products efficiently and compliantly.
• Must be able to process orders and handle payments using POS software with a high level of accuracy.
• Must be able to operate, maintain, and close the cash register, including reconciliation and deposit tasks.
• Must maintain a clean, organized, and professional environment for customers and coworkers.
• May be required to support other departments, including administration and packaging, as needed.
• Must assist with daily operational needs, including restocking and supporting compliance efforts.

Supervisory Responsibilities: None.

Qualifications: • Must be at least 21 years of age.

• Must be able to obtain and maintain a Facility Agent Card in accordance with Arizona state regulations.
• 1+ year of experience in retail, customer service, or a related role preferred.
• Working knowledge of medical cannabis and its consumption methods.
• Familiarity with Arizona cannabis products and transaction limits.
• Understanding of state cannabis regulations and dispensary compliance protocols.
• Ability to operate POS systems and basic software programs.
• Strong communication and customer service skills.
• Dependable, punctual, and able to work under pressure in a fast-paced retail setting.
• Positive, team-oriented mindset.

Education and Certifications: • High school diploma or equivalent required.

• No additional certifications required.

Physical Requirements: • Must be able to stand for extended periods (up to 8 hours).

• Must be able to lift and move up to 25 pounds.
• Manual dexterity and visual acuity are required for handling products and operating point-of-sale systems.

Work Environment: • Work is performed in a cannabis retail dispensary environment.

• Exposure to strong odors, moderate noise, and customer interaction throughout the day.
• PPE may be required depending on the task or department support.