Retail Marijuana Shop – Customer Educator

Full Time Part Time Email Job
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Job Description

Job Description:

BACKGROUND

Higher Leaf is scheduled to open in early 2015 and upon opening, will be one of the newest licensed recreational marijuana retail shops in Washington State!  Our shop will be located in Kirkland, WA and will serve residents 21 and over primarily living in King County.  We are now accepting applications for working in our retail store — please note that no specific employment date is available, as we are finalizing our licensing and building out our storefront!

POSITION OVERVIEW

Customer Educators assist customers and are accountable for knowing relevant laws, and company policies and procedures.

Job Requirements:

DUTIES AND ACCOUNTABILITIES

Educating customers about marijuana products
Selling marijuana and marijuana-related products
Processing sales
Maintain knowledge of each product that is for sale
Follow proper inventory and cash handling procedures
Knowledge of State and Federal Laws that are pertinent to their jobs and ensure that the
company stays compliant with state regulations.
Accurately use the POS system & BioTrack THC
Follow all security and emergency procedures
Assist other staff members as required
Cleaning and general upkeep of the store

SCHEDULING REQUIREMENTS

We are looking for employees who can be flexibly scheduled depending on business volume and are available days, evenings, weekdays, and weekends.
Work hours TBD and may vary between 9AM and 11PM.
Full-time and part-time positions available.
Shift Lead positions will be available for strong leaders with management experience.

OTHER REQUIREMENTS

Must be 21 years of age or older to work in the store.
Those who are 20 years of age but are nearing their 21st birthday are eligible to apply.
Must have reliable transportation to get you to and from work on time.
May not personally consume marijuana products during any times that would overlap with a scheduled shift.
Must pass background check (NO felony convictions of any kind per state laws), drug screening (excluding marijuana), and reference checks.

DESIRED QUALITIES and EXPERIENCE

Has an interest in and keen joy for marijuana products
Has integrity
Takes pride in his/her work
Loves being of service
Exceptional customer service and interpersonal skills
Outstanding written and verbal communication skills
Proficient in problem solving, organizational and analytic skills
Keep a calm head when dealing with customer concerns
Embrace working a flexible schedule
Ability to speak and write English clearly and correctly
Ability to perform tasks that may require prolonged standing, sitting, walking, and kneeling
Prefer hiring employees who live in Kirkland or nearby
2-3 years experience working in a retail environment
Familiarity with marijuana products

TECHNOLOGY REQUIREMENTS

Cell Phone or reliably checked landline.  Smartphone is recommended for ease of access to our work scheduling system.
Must be able to use a POS (point-of-sale) system and other computerized technology systems
Must maintain an active email account and voicemail and check messages reguarly.

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